North Georgia Spirio Specialist
Spirio and Spirio | r — calibration, connectivity, regulation, and component-level repair. In-home service throughout North Georgia.
What We Work On
Spirio is the most precise player system ever put in a piano — and that precision is exactly why it needs more regular service than most owners are told. The system compensates for the piano falling out of regulation until it can't, and then problems surface all at once.
The playback-only system in Model B and M grands. Solenoid calibration, iPad connectivity, and regulation drift are the usual service items.
Adds high-resolution recording. The optical sensor arrays need periodic cleaning and alignment — recording quality degrades quietly before it fails outright.
Spirio playback is only as accurate as its calibration. Heavy use drifts it — soft passages disappear or loud ones bang. Recalibration restores the dynamic range.
The system masks regulation wear by compensating — until it overheats and shuts down. Keeping the action regulated keeps the system inside its working range.
Spirio depends on a stable network and current firmware. Dropouts, app pairing failures, and update problems are common and usually software-side.
Tuning, voicing, and regulation for the instrument under the system — handled alongside Spirio work or as a standalone visit.
Common Issues
These are the Spirio issues we see most often in the field.
The most common Spirio complaint. Usually network configuration or firmware rather than hardware — the system and the iPad stop agreeing about the network. Often a one-visit fix.
A heavily used Spirio falls out of regulation, works harder to compensate, overheats, and protects itself by shutting down. The fix is regulation and recalibration — not parts.
Soft passages vanish or fortes bang. Solenoid calibration has drifted from the recorded performance data. Recalibration restores the dynamic range Spirio is famous for.
If your recordings sound rough or capture wrong dynamics, the optical sensors need cleaning and realignment. Quality degrades gradually — most owners notice late.
Interrupted updates can leave the system half-updated and misbehaving. Recovery is methodical but routine.
One key plays too loud, too soft, or not at all during playback. Individual solenoid wear or a calibration outlier — diagnosable note by note.
The Process
No guesswork, no sight-unseen quotes. Every job starts the same way.
Call to talk through what your system is doing, or book the $100 flat-rate diagnosis to get on the schedule. Either way works.
We come to you. Ethan assesses the system on-site — no moving the piano, no hauling it anywhere. At the end of the visit you get a full written estimate.
Review the estimate, ask questions, and decide. No work starts without your sign-off. If you decide not to proceed, the $100 diagnosis fee stands.
If we can't diagnose the problem, you don't pay anything. If we can diagnose it and fix it, we schedule the repair at $125/hr with written progress updates.
Rates
No surprise charges. You'll always know the cost before any work begins.
Full assessment of your Spirio system, on-site. Includes a written explanation of the problem and a repair estimate. Paid upfront to book your visit.
Billed only after you approve the written estimate. Simple repairs may take 1–2 hours. Complex failures across multiple components can take more — you'll know the range before we start.
If we come out and genuinely can't identify the problem, the diagnosis fee is waived. If we diagnose it and you choose not to repair, the $100 stands.
FAQ
Get Started
Spirio scheduling is handled directly by Ethan. Call to talk through what your system is doing, or book the $100 diagnosis online to get on the schedule.
All of North Georgia — we come to you