North Georgia Player Piano Repair & Service
Yamaha Disklavier, PianoDisc, QRS Pianomation, Steinway Spirio, and all electric player systems. In-home diagnosis and repair throughout North Georgia.
What We Work On
We specialize in modern electric player systems — the kind most piano technicians don't touch.
Mark II through current ENSPIRE models. Power supply failures, floppy/CD drive replacement, solenoid calibration, control unit repair, and MIDI connectivity.
Disklavier repair details →Keydriver boards, power supplies, USB and streaming connectivity, speaker systems, and full system upgrades for older installations.
PianoDisc repair details →CD2000 and current Pianomation systems. Red ER light / power supply failure, CD drive replacement, solenoid driver issues, and firmware updates.
QRS repair details →WiFi and iPad connectivity, regulation and calibration, solenoid wear diagnosis, and component-level repair. Spirio requires more frequent service than most owners expect.
Spirio service details →Bösendorfer CEUS, Fazioli, Wayne Stahnke systems, and older pneumatic player pianos. If it plays itself, we can diagnose it.
Regulation, voicing, and general mechanical repairs to the acoustic portion of any player grand or upright — handled alongside system work or as a standalone visit.
Common Issues
Electric player systems each have their own failure patterns. These are the issues we diagnose most often.
The most common failure in older Disklaviers and QRS units. Power supply capacitors fail with age — symptoms are a clicking sound on startup, a blank or flashing display, or nothing at all. Repairable without replacing the whole unit.
The system powers on and appears to play, but the keys stay still. Usually a failed solenoid driver board, a disconnected wiring harness, or a blown fuse on the keydriver — not the control unit.
Solenoid calibration drifts over time, especially in heavily used systems. Individual solenoids wear unevenly — one note hammers while its neighbor barely whispers. Recalibration restores even playback.
A solenoid is staying energized — either a stuck relay on the driver board or a mechanically bound solenoid plunger. Left unaddressed it can burn out the solenoid coil.
Common in Disklavier Mark II (floppy) and QRS CD2000 units. The drive mechanism fails before the electronics do. Modern replacement drives and USB adapters are available for most models.
Spirio, PianoDisc iQ, and newer Disklaviers depend on a stable WiFi connection and up-to-date firmware. Connectivity failures are often a software issue — not a hardware fault.
Spirio pianos used heavily fall out of regulation — the system works harder to compensate, overheats, and shuts itself off to prevent damage. Regular calibration prevents this.
Older QRS and PianoDisc controllers can lock up after a power interruption or software glitch. A full reset or firmware update resolves most cases without replacing any parts.
The Process
No guesswork, no sight-unseen quotes. Every job starts the same way.
Call to talk through what your system is doing, or go ahead and book the $100 flat-rate diagnosis to get on the schedule. Either way works.
We come to you. Our technician assesses the system on-site — no moving the piano, no hauling it anywhere. At the end of the visit you get a full written estimate.
Review the estimate, ask questions, and decide. No work starts without your sign-off. If you decide not to proceed, the $100 diagnosis fee stands.
If we can't diagnose the problem, you don't pay anything. If we can diagnose it and fix it, we schedule the repair at $125/hr with written progress updates.
Rates
No surprise charges. You'll always know the cost before any work begins.
Full assessment of your player system, on-site. Includes a written explanation of the problem and a repair estimate. Paid upfront to book your visit.
Billed only after you approve the written estimate. Simple repairs may take 1–2 hours. Complex failures across multiple components can take more — you'll know the range before we start.
If we come out and genuinely can't identify the problem, the diagnosis fee is waived. If we diagnose it and you choose not to repair, the $100 stands.
FAQ
Get Started
Fill out the form with your system make, model, and what it's doing. We'll follow up within one business day to confirm your appointment and answer any questions before you pay.
Metro Atlanta & all of North Georgia — we come to you
We return calls and messages within one business day
Tell us about your system. After submitting we'll send you to payment — diagnosis fee is $100 flat, in-home.